ZOEL Crystal
Privacy Policy, Terms of Use and Cookie Policy
Last updated: 12 September 2026
This Legal page applies to the website zoelcrystals.com (the Website) and is divided into three parts:
The Website and the ZOEL Crystal brand are operated by:
ARMOUR STORITVE, proizvodno trgovsko podjetje, d.o.o.
Gorenja vas pri Mirni 1, 8233 Mirna, Slovenia
Company registration number: 6995411000
VAT number: SI25420984
Email: nejcboljka@gmail.com
In this Legal page, ZOEL, we, us and our refer to ARMOUR STORITVE d.o.o.
ARMOUR STORITVE d.o.o. is the controller of personal data collected through the Website and in connection with enquiries submitted through it.
For questions about privacy or to exercise your rights, contact us at [INSERT PRIVACY EMAIL, IF DIFFERENT].
Depending on how you use the Website, we may collect:
Please do not submit sensitive personal data through a general Website form unless we specifically request it through an appropriate channel.
We process personal data for the following purposes and legal bases:
Responding to an enquiry, arranging a private consultation or providing a requested catalogue
Legal basis: Taking steps at your request before entering into a contract and our legitimate interest in responding to genuine business enquiries.
Discussing, preparing and performing an acquisition, delivery, storage or co-ownership arrangement
Legal basis: Performance of a contract or steps before entering into a contract.
Conducting identity, source-of-funds, sanctions, fraud, risk or other compliance checks
Legal basis: Compliance with legal obligations, where applicable, and our legitimate interest in protecting ZOEL, its clients and the integrity of transactions.
Maintaining business records, accounting, tax and transaction documentation
Legal basis: Compliance with legal obligations and performance of a contract.
Operating, securing, maintaining and improving the Website
Legal basis: Our legitimate interest in providing a secure and effective Website.
Measuring Website use through non-essential analytics
Legal basis: Your consent.
Sending newsletters, collection updates or other direct marketing
Legal basis: Your consent, or another lawful basis where expressly permitted by applicable law.
Establishing, exercising or defending legal claims
Legal basis: Our legitimate interest in protecting our legal rights.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing carried out before withdrawal.
You are not required to provide personal data simply to browse the Website. Certain information is necessary if you ask us to contact you, request a catalogue, enter discussions about a specimen or co-ownership, or proceed with a transaction. If you do not provide required information, we may be unable to respond, carry out verification or proceed with the requested arrangement.
We obtain personal data directly from you, automatically from your device when you use the Website, from persons acting on your behalf, and where necessary from lawful public sources or service providers used for identity, sanctions, source-of-funds, fraud or transaction checks.
We may disclose personal data only where necessary to:
Service providers acting as processors may process personal data only on our documented instructions and must protect it appropriately.
We aim to use providers located in the European Economic Area (EEA) where reasonably possible. Some recipients or service providers may process data outside the EEA. Where such a transfer occurs, we use a lawful transfer mechanism, such as an adequacy decision or approved standard contractual clauses, together with additional safeguards where required. You may contact us for information about the safeguards applicable to a particular transfer.
We retain personal data only for as long as necessary for the purpose for which it was collected, including:
We may retain information for longer where required by law, a legal hold or the establishment, exercise or defence of legal claims.
Subject to the conditions in applicable data-protection law, you may request:
To exercise a right, contact [INSERT PRIVACY EMAIL]. We may request information needed to verify your identity. You also have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia, Dunajska cesta 22, 1000 Ljubljana, Slovenia, at www.ip-rs.si, or with the competent supervisory authority in your country of residence or work.
We do not use information collected through the Website to make decisions based solely on automated processing that produce legal or similarly significant effects on you.
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No online system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
The Website and our services are intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted personal data, please contact us so that we can take appropriate action.
The Website may link to third-party websites. Their privacy practices are governed by their own notices, and we are not responsible for their content or handling of personal data.
We may update this Privacy Policy to reflect changes in our practices, technology or legal obligations. The latest version will be published on this page with a revised “Last updated” date.
By accessing or using the Website, you agree to these Terms of Use. If you do not agree, do not use the Website.
The Website presents ZOEL, selected rough crystal and mineral specimens, related services, private consultation opportunities and possible co-ownership structures. It is an informational and enquiry-based Website. It is not an open marketplace, trading venue or online checkout service.
Website content, specimen descriptions, indications of availability, prices on application and responses to general enquiries do not constitute a binding offer, acceptance, reservation, guarantee or contract. No purchase, sale, storage, certification, delivery or co-ownership arrangement is concluded solely by using the Website or submitting a form.
Any transaction is subject to availability, satisfactory verification, mutually agreed commercial terms and separate written documentation. If there is a conflict between these Terms and a signed transaction agreement, the signed transaction agreement prevails for that transaction.
ZOEL sources, presents, certifies and places physical rough crystal and mineral specimens. We are not acting through the Website as your financial adviser, investment adviser, broker, tax adviser or legal adviser.
Information about rarity, historical sales, market observations, estimated appreciation, potential liquidity, tax, co-ownership or value is general information only. It is not a forecast, promise of return, recommendation, solicitation, valuation or statement that a specimen is suitable for you. The market for rare mineral specimens is specialised, illiquid and does not have a central exchange, standard price or official benchmark.
Values may rise or fall, estimates may differ, and resale may take time or may not be possible on acceptable terms. You are responsible for your own independent assessment and should obtain professional legal, tax, financial and technical advice before entering any transaction.
We aim to present specimen information accurately. However, images, colours, dimensions, weight, origin, rarity, condition, classification, grading and other descriptions may be approximate, incomplete or subject to expert verification. Screens and photography may not reproduce colours, scale or surface features exactly.
Unless expressly stated in a signed agreement, Website descriptions do not constitute a warranty. Certification is carried out specimen by specimen, may occur after confirmed interest, and may be subject to the methods, scope, terminology and conclusions of the relevant independent institution. Final transaction documentation will identify the specimen, certification status and any applicable warranties.
Specimens are unique and may be withdrawn, reserved, sold or otherwise become unavailable without notice. “P.O.A.” or similar wording means that pricing is provided privately and may depend on verification, structure, delivery, storage, insurance, taxes and other transaction-specific factors. We may correct errors and change Website content at any time.
References to co-ownership are invitations to discuss a possible structure, not an offer of securities, units, shares or a regulated financial product. The legal and economic structure, eligibility, ownership rights, decision-making, costs, custody, insurance, transfer restrictions, exit arrangements, risk allocation and applicable law must be set out in separate documentation for each arrangement.
Nothing on the Website guarantees that a co-ownership structure will be available, lawful or suitable in your jurisdiction. Participation may be subject to identity, eligibility, source-of-funds and other checks.
Where agreed in separate transaction documents, payment may be accepted by bank transfer or certain cryptocurrencies. Available methods, exchange-rate treatment, network fees, payment timing, refund conditions and recipient details will be confirmed for the specific transaction.
We may request identity, beneficial-ownership, sanctions, source-of-funds or other verification before proceeding. We may suspend or decline discussions or a transaction where verification is incomplete, risk is unacceptable or proceeding could breach law, regulation, contractual duties or internal compliance requirements.
Never send funds based only on payment instructions appearing in an unsolicited message. Verify payment instructions through an independently confirmed contact channel before transferring money or digital assets.
You may use the Website only for lawful, personal or internal business purposes connected with learning about ZOEL or making a genuine enquiry. You must not:
The Website and its text, design, branding, logos, photographs, videos, graphics, selection and arrangement are owned by or licensed to ZOEL and are protected by intellectual-property laws. All rights are reserved.
You may view and make a reasonable number of copies for your personal, non-commercial evaluation of ZOEL’s offering. No other licence or right is granted. Third-party names and marks remain the property of their respective owners.
The Website may refer or link to auction houses, certification institutions, public sources, logistics providers or other third parties. References are provided for context and do not imply affiliation, endorsement or responsibility unless expressly stated. We do not control third-party websites, services, availability or content.
We may change, suspend or discontinue any part of the Website without notice. We do not guarantee uninterrupted, error-free or secure access, or that content will always be current or complete.
To the maximum extent permitted by applicable law, the Website and its content are provided “as is” and “as available”. We exclude implied warranties relating to accuracy, completeness, merchantability, fitness for a particular purpose and non-infringement.
To the maximum extent permitted by law, ZOEL will not be liable for indirect or consequential loss, loss of profit, revenue, opportunity, anticipated savings, goodwill or data arising from Website use or reliance on Website content.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, intent, gross negligence where applicable, or death or personal injury caused by negligence. Any mandatory consumer rights remain unaffected.
These limitations concern use of the Website. Liability relating to a specific acquisition, certification, delivery, storage or co-ownership arrangement will be governed by the applicable signed agreement and mandatory law.
To the extent permitted by law, you are responsible for losses, claims and reasonable costs resulting from your unlawful misuse of the Website or material breach of these Terms.
These Terms are governed by the laws of the Republic of Slovenia, without prejudice to mandatory protections available to consumers under the law of their habitual residence.
The courts of the Republic of Slovenia have jurisdiction over disputes relating to these Terms, except where mandatory law permits or requires proceedings in another court. Before commencing proceedings, we encourage you to contact us so that we can attempt to resolve the matter amicably.
We may update these Terms from time to time. The version published on the Website at the time of use applies to that use. Material changes will be reflected by updating the date at the top of this page.
Questions about these Terms may be sent to nejcboljka@gmail.com.
Cookies are small text files stored on your device when you visit a website. Similar technologies, such as local storage, pixels and tags, may perform related functions. In this Policy, the term cookies includes these similar technologies where appropriate.
The Website may use the following categories:
Strictly necessary cookies
Purpose: Security, network management, form operation, saving privacy choices and other functions required to provide the Website.
Consent required: No, where legally exempt.
Preference cookies
Purpose: Remembering choices that improve how the Website is presented or operates.
Consent required: Yes, unless the cookie is strictly necessary for a service you requested.
Analytics cookies
Purpose: Understanding Website traffic, page performance and how visitors use the Website.
Consent required: Yes.
Marketing cookies
Purpose: Measuring campaigns, building audiences or showing relevant advertising across services.
Consent required: Yes.
Non-essential cookies must not be placed or accessed before you give consent. Refusing non-essential cookies must be as easy as accepting them, and refusal will not prevent access to core Website content.
The live cookie list in the Website’s cookie settings tool should be treated as the authoritative list because cookies may change when Website services are updated. Before publishing this Policy, the Website owner should complete a technical cookie scan and provide the following details for every cookie or similar technology:
Cookie or provider: cmplz_consent_status (Complianz)
Purpose: Stores the visitor’s cookie consent preferences
Category: Necessary
Party: First party
Duration: 365 days
Do not list analytics or marketing providers here unless they are actually installed. If only strictly necessary technologies are used, state that clearly and keep the table limited to those technologies.
When you first visit the Website, the cookie banner should allow you to accept all non-essential cookies, reject all non-essential cookies or choose categories. You can change or withdraw your consent at any time through the Cookie settings link displayed in the Website footer.
You can also control cookies through your browser. Blocking all cookies may cause some Website functions to work incorrectly. Browser controls do not always delete other storage technologies, so the Website’s cookie settings tool should be used where available.
If you consent to third-party analytics or marketing cookies, the relevant provider may receive information about your device and Website activity and may process it under its own privacy terms. Where a provider processes personal data outside the EEA, the safeguards described in the Privacy Policy apply where we are responsible for the transfer.
We may update this Cookie Policy when technologies or legal requirements change. The latest version will appear on this page with an updated date.
For questions about cookies or your privacy choices, contact nejcboljka@gmail.com